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Privacy Policy

Privacy Policy

We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us. That’s the basic purpose of this Privacy Policy.

You should read this policy in full, but here are a few key things we hope you take away from it:

  • JanGan Connect Pvt Ltd is a public service and (unless via Direct Message) Content that Users post is immediately viewable and searchable by other Users unless you block them. We give you non-public ways to communicate on JanGan too, through protected Direct Message (referred to as “Chat” in the Platform). From here on, JanGan Connect Pvt Ltd will be represented as JanGan in this document.

  • When you use JanGan, even if you’re just viewing content others post, we may receive some personal information from you like the type of device you’re using, your home address and your internet protocol (IP) address. You can choose to share additional information with us like your, address book contacts, and a public profile. We use this information for things like keeping your account secure and showing you more relevant Content, people to follow, events.

  • We give you control through your settings to limit the data we collect from you and how we use it, and to control things like account security, marketing preferences, apps that can access your account, and address book contacts you’ve uploaded to JanGan. You can also download the information about you that we have stored on JanGan upon proper verification of identity.

  • In addition to information you share with us, we may use the Content you post, Content you’ve read, reacted to, or forwarded, and other information to determine what topics you’re interested in, your age, the languages you speak, and other signals to show you more relevant content. We give you transparency into that information, and you can modify or correct it at any time.

  • If you have questions about this policy, how we collect or process your personal data, or anything else related to our privacy practices, we want to hear from you. You can contact us at any time through the JanGan Support contact or Feedback links.

We require certain information to provide our services to you. For example, you must have an account in order to upload or share Content on JanGan. When you choose to share the information below with us, we collect and use it to operate our services.

Basic account information

You have to create an account to use our App and in the process of creating an account the information collected includes

Traffic Data


In order to provide the App, we automatically track and collect the following categories of information when you use the App:

(i) IP addresses;

(ii) Domain servers; and

(iii) Other information with respect to your device, interaction of your device with the App and applications (collectively "Traffic Data”).

Personal Information


Personal Information collected by us includes the following categories of information:

(i) Contact data (such as your phone number, full legal name as it appears on your official government issued identification, date of birth, e-mail address);

(ii) Device data including device; and

(iii) Demographic data (such as your time zone, your postal address and location details).

Access to the contents available through the App is conditional upon your our approval of this Privacy Policy which is in addition to the terms and conditions of use (“Terms”). Any term used but not defined in this Privacy Policy will have the same meaning as provide in the Terms. You acknowledge that this Privacy Policy, together with our Terms, forms our agreement with you in relation to your use of the App.



Profile Information


In addition to the basic information required for your account, we ask you to include the following optional fields in order to fine tune the content we organize for optimal relevance (subject to reduction, augmentation or adjustment): (1) children’s gender and birthdates, (2) political identification, (3) political party membership [if any], (4) your religious affiliation [if any]. You may “skip” providing these fields during the registration process and may choose to add it later or keep it blank. You can control which information is included in your configurable public profile. We may also use your location in order to enhance the relevance of content presented to you or to enable your followers to view it (with your permission only) and in order for advertisers to present you with more relevant offers. If activated, you may disable location sharing information at any time within the Platform if you choose not to share it at all or only while using the Platform.

The information collected from you is used to ensure services with respect to the App are presented to You in the most effective manner, to carry out our obligations to You, and  to communicate with You. The said communication can either be by calls, text or emails and for  purposes which include transactional, service, or promotional calls or messages.


In general, We use Our best efforts to use, disclose or transfer information in aggregate form (so that no individual user is identified). However, we may use your Personal Information for  the following purposes:

  • To aid strategic development, data collection and business analytics

  • To enable us to provide the App through the use of appropriate technological services

  • To moderate content on the App in accordance with the terms of the relevant policies

  • To audit usage of the App

  • To enhance user experience in relation to the App (“collectively, “Permitted Use”).



Public information


We do not make your user profile information nor information you post public; it is kept only within the Platform. If we ever decide that any of your information will be made outside of the Platform, we will update this terms of service agreement and you will be able to view those adjustments through the JanGan app or website at any time.



Contact Information and Address Books


We use your contact information, such as your email address and/or phone number, to authenticate your account and keep it and our services secure, and to help prevent spam, fraud, and abuse. We also use contact information to personalize our services, enable certain account features (for example, for login verification), and to send you information about our Services. When you provide us with your phone number, you agree to receive text messages from JanGan to that number and we will normally only use that number for important and/or urgent messages such as user authentication and high priority notices. Other notifications will be provided through the app and website.

We may also use your contact information to connect advertisers to you on an anonymized basis. For example, we may include you within a certain group of Users that an advertiser may determine appropriate for a certain offer or communication. If we do so, we will only enable advertisers to send messages to a specific group or groups of Users and will not provide them with your direct contact information unless you explicitly permit us to do so.

You can choose to upload and sync your address book on the Platform so that we can help you find and connect with people you know and help others find and connect with you. We may also use this information to better recommend Content to you and others.



Direct Messages to Individuals and Groups


We provide certain features that let you communicate more privately or control who sees your content. For example, you can use Direct Messages and Group Messages (referred to as Chat in the Platform) to have conversations on JanGan that are kept between two individual Users or within a group of Users. When you communicate with others by sending or receiving Direct Messages or Group Messages, we will store and process your communications and information related to them. This may include link scanning for malicious content, link shortening, detection of spam and prohibited images, and review of reported issues. We also use information about whom you have communicated with and when to better understand the use of our services, to protect the safety and integrity of the Platform, and to show more relevant Content. We share the Content of your Direct Messages and Group Messages with the people you’ve sent them to. When you use features like Direct Messages or Group Messages to communicate, remember that recipients have their own copy of your communications on JanGan – even if you delete your copy of those messages from your account – which they may duplicate, store, or re-share.



Payment information


At some time, you may provide us with payment information, including your credit or debit card number, card expiration date, CVV code, and billing address, in order to purchase offerings provided as part of our services or make contributions to a charity or political campaign. If and when we need payment information, we will employ third party secured processors to help you keep this information confidential and under strict control and limited access – for example, the Apple® and Google® payment systems or that of other third parties who we work with or may work with in the future. We understand this information is sensitive and prefer not to handle such information unless absolutely necessary or practical.



How You Control the Information You Share with Us


Your Privacy and safety settings let you decide:

  • Whether you will enable Direct Messages from anyone on the Platform or just your followers

  • Whether others can find you based on your email or phone number

  • Whether you upload your address book for storage and use

  • Whether you want to block or mute other JANGAN accounts



Additional Information we Receive about You


We may receive certain information when you use our services or from other websites or mobile applications that may include our Content, and from third parties. We use analytics tool like for collecting information about your usage of app and website.



Location information


We require information about your home address and active use location, which we may get from signals such as your IP address or device settings, to securely and reliably set up and maintain your account, to provide our services to you in a manner that is relevant and secure.

Subject to your settings, we may collect, use, and store additional information about your location – such as your current precise position or places where you’ve previously used the JanGan – to operate or personalize our services including with more relevant Content like local trends, stories, ads, and suggestions for people to follow. You may disable certain location features within the settings feature.





In order to operate our services, we may keep track of how you interact with links across our services. This includes links in emails we send you and links in content that appear on other websites or mobile applications. For example, if you click on an external link or ad on our services, that advertiser or website operator might figure out that you came from JANGAN, along with other information associated with the ad you clicked such as characteristics of the audience it was intended to reach. They may also collect other personal data from you, such as cookie identifiers or your IP address.





A cookie is a small string of characters that is stored on your computer or mobile device. Like many websites, we may use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for many parts of our services such as searching and looking at public profiles. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. Certain services we provide may not function properly if you disable cookies. When your browser or device allows it, we may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage patterns, and to personalize and otherwise operate our services such as by providing account security, personalizing the Content we show you including ads, and remembering your language preferences.



Log Data


We may receive information when you view content on or otherwise interact with our services, which we refer to as “Log Data.” For example, when you visit our website(s), sign into our services, interact with our email notifications, use your account to authenticate to a third-party service, or visit a third-party service that includes JANGAN content, we may receive information about you. This Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We may also receive Log Data when you click on, view, or interact with links on our services. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the security of accounts and to determine what content is popular on our services. We also use this data to improve the content we show you, including ads.

We use information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in, and what languages you may speak. This helps us better design our services for you and personalize the content we show you, including ads.



JanGan Site Data


When you view our content on third-party websites or apps that integrate JANGAN content such as JanGan message buttons, we may receive Log Data that includes the web page you visited. We use this information to better understand the use of our services, to protect the safety and integrity of our Platform, and to show more relevant content. Our App may contain links to third party websites or applications.  JanGan does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites. You understand that once you leave our servers, use of any information You provide shall be governed by the privacy policy of the operator of the site used by you.



Other Third Parties and Affiliates


We may receive information about you from third parties who are not our ad partners, such as entities that help us evaluate the safety and quality of content on our platform, and other services you link to your JANGAN account.

We may use your profile and usage information for purposes of analytics, research and for improving the relevance of advertising, promotions or other engagement actions. This information may be aggregated into similar groups based on a wide variety of characteristics which when blended together may increase or decrease the relevance of a message or offer from an advertiser or from JANGAN product management itself. Among the operational uses of this information would be invitations to respond to Polls or Surveys within JANGAN as well as invitations to attend a public forum, Live Stream, Meet Up or other type of event.



Personalizing Across Your Devices


When you log into JanGan on a browser or device, we will associate that browser or device with your account for purposes such as authentication, security and personalization. Subject to your settings, we may also associate your account with browsers or devices other than those you use to log into JanGan (or associate your logged-out device or browser with other browsers or devices). We may do this to operate and personalize our services.

How You Control Additional Information We Receive

Your JanGan profile and data settings may let you decide:

  • Whether we may show you interest-based ads

  • Which user profile data points you wish to allow other JANGAN users to view



Information We Share and Disclose


As noted above, JanGan is designed to broadly and instantly disseminate information you share within through our Platform. In the limited circumstances where we may disclose your private personal data, we do so subject to your control, because it’s necessary to operate our services, or because it’s required by law. 

No User information is rented or sold to any third party.


The security of Your Personal Information is important to Us. Hence, we maintain a high standard of security for our

Users. In this regard, We follow all reasonable security practices  and procedures as required under applicable laws and which is commercially reasonable which  includes all physical, managerial, operational and technical security measures to protect the Personal  Information


By agreeing to the Privacy Policy, You hereby grant Us Your consent to sharing Your information, including Personal Information, with third parties, including third parties situated outside India, for the Permitted Uses.



Sharing You Control


We may share or disclose your personal data with your consent or at your direction, such as when you authorize a third-party web client or application to access your account or when you direct us to share your feedback with a business.

If you’ve shared information like Direct Messages or protected content with someone else who accesses JANGAN through a third-party service, keep in mind that the information may be shared with the third-party service.


Service Providers


We may engage service providers to perform functions and provide services to us in or out of India. For example, we may use a variety of third-party services to help operate our services, such as hosting our various content, to develop new functionality or enhance existing functionality and to help us understand the use of our services, such as Google Analytics. We may share your private personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions. We may share your payment information with payment services providers to process payments; prevent, detect, and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit and debit cards.



Law, Harm, and the Public Interest


Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or official governmental request; to protect the safety of any person; to protect the safety or integrity of the Platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed Content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your personal data.



Affiliates and Change of Ownership


In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy would apply to your personal data as transferred to the new entity. If such a transaction were ever to occur, we may then also disclose personal data about you to our corporate affiliates in order to help operate our services and our affiliates’ services, including the delivery of ads.



Non-personal Information


We may share or disclose non-personal data, such as aggregated information like the total number of times people engaged with a certain portion of Content, the number of people who clicked on a particular link or voted on a Survey, the topics that people are posting messages about in a particular location, or reports to advertisers about how many people saw or clicked on their ads.



Managing Your Personal Information with us


You may control the personal data you share with us. You can access or rectify this data at any time by visiting and editing your User Profile within the Platform. You may also deactivate your account. We provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account. You can retrieve certain account information, including your posted content, by visiting the User Profile.





We keep Log Data for a limited period of time. You may deactivate or delete your account using the instructions and functions provided within the Platform. When deactivated, your JANGAN account, including your display name, username, and public profile, will no longer be viewable on JANGAN. For up to 30 days after deactivation it is still possible to restore your JANGAN account if it was accidentally or wrongfully deactivated.


Updates and changes to Privacy Policy

Please note that this is a beta version of the App and there may be changes to this Privacy Policy during future releases of the App, or even otherwise. We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy, so please review it frequently. If We make any changes to this Privacy Policy, then We will post these changes on this page and will inform you of the same. Your continued use of the services following the posting of changes to this Privacy Policy will constitute Your consent and acceptance of Our changes. In all cases, use of information We collect is subject to the Privacy Policy in effect at the time such information is collected.

Object, Restrict, or Withdraw Consent


When you are logged into your JANGAN account, you can manage your privacy settings and other account features there at any time.



Children and our Services


Our services are available and encouraged for any full time Indian resident 13 years and older. We believe the JANGAN platform is a valuable educational tool for civic engagement and encourage teenage non-adults to use the platform freely in accordance with our Community Rules. If you are under the age of 13 you are not permitted to use this Platform until your 13th birthday.



Our Global Operations and Privacy Shield


Although JANGAN is now available only for Indian residents, we fully intend to offer this service in other countries according to their local laws and customs in the near future. If you are attempting to use the Platform while traveling outside of the India, we may invoke certain procedures to authenticate your use of your account to prevent fraudulent account or data access.

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